Information We Collect

We collect information you provide directly to us, such as when you create an appeal, make a payment, or contact us for support. This includes:

• Contact information (name, email address, phone number)
• Vehicle and ticket details
• Payment information (processed securely by Stripe)
• Photos and documents you upload

How We Use Your Information

We use the information we collect to:

• Generate your parking appeal letters
• Process payments and provide customer support
• Send you important updates about deadlines
• Improve our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@appeal-mate.com